Jakarta, ThedailyID — PT Mandiri Tunas Finance (MTF) marked National Customer Day 2026 by strengthening its commitment to customer care through a series of activities under the #ThinkCustomer spirit.
Held on Friday, September 4, 2026, the Special Customer Day 2026 featured various activities designed to create a closer and more engaging experience for customers. MTF welcomed visitors with drinks and snacks while also providing educational content through a live-streamed session.
The session featured an unboxing and test drive of the Chery Q, followed by information about a special National Customer Day financing offer. The program included interest rates starting at 1.45%, down payments from 15%, and installments starting from around Rp3 million, subject to applicable terms.
MTF also introduced insurance products with TOB Insurance under the Bebas Worry theme. In addition, customers received financial education on maintaining healthy cash flow and making timely installment payments with Bank Mandiri.
Customers could also participate in a September 2026 payment program with Tokopedia for opportunities to win e-wallet rewards and merchandise. MTF further introduced a tire warranty product from Warranty Solution International (WSI) to provide additional protection for customers during their journeys.
The company also brought its customer care commitment into a social initiative through a blood donation program. The CSR activity, held in collaboration with the Indonesian Red Cross (PMI) branches in Bandung Regency and Subang Regency, involved 130 MTF customers and employees.
Meanwhile, MTF employees, known as Perwira MTF, participated in a podcast titled “Layanan Sepenuh Hati Bersama Danantara Indonesia.” The session featured Danang Widiasurya, Vice President of Experience Management at Danantara Asset Management.
“For MTF, National Customer Day is not only a moment to appreciate customers, but also an opportunity to better understand their needs, strengthen service quality, and create broader value for society,” said Freddy Iwan S. Tambunan, President Director of PT Mandiri Tunas Finance, on Monday, September 7, 2026.
Through its focus on customer experience, MTF aims to provide relevant, inclusive, and wholehearted services while building stronger and more sustainable relationships with its customers.
