Jakarta, ThedailyID — IFG Life has paid a credit insurance claim worth Rp394.2 million to the heirs of the late Iwannuddin Mansyur, a customer of Bank Sulselbar’s Takalar Branch.
The symbolic handover took place at Bank Sulselbar’s headquarters on June 15, 2026.
The payment reflects the commitment of IFG Life and Bank Sulselbar to providing financial protection for customers and their families through credit insurance products.
IFG Life Director of Individual Business and Acting Director of Corporate Business, Fabiola Noralita, said the claim payment demonstrates the company’s commitment to fulfilling its protection promises.
She emphasized that every insurance policy carries a responsibility to provide security and peace of mind for customers and their families.
According to Fabiola, the claim serves as proof that insurance protection can help families navigate unexpected situations while maintaining their financial plans.
Meanwhile, Bank Sulselbar Director of Credit and MSMEs, Dwi Zulkarnain, said the partnership between the two institutions aims to deliver more comprehensive financial services.
He noted that quality banking services should not only provide access to financing but also offer protection that supports customers and their families.
Dwi also praised IFG Life for fulfilling the heirs’ rights in accordance with the benefits promised under the insurance policy.
During the event, the late customer’s heir, Nuraeni Iwannuddin, expressed gratitude for the assistance provided throughout the claims process.
She said the benefit received by the family was meaningful and provided reassurance during a difficult period.
Through its bancassurance partnerships with banking institutions, IFG Life continues to expand insurance protection solutions tailored to the needs of Indonesian consumers.
The company said the claim payment highlights its ongoing commitment to supporting customers and their families at every stage of life.
